Privacy Policy

1. Introduction

At GloryJade, we believe that trust is the foundation of every professional relationship. This Privacy Policy is designed to give you a clear, transparent, and complete understanding of how we handle personal data within the context of our computer systems design and related services. Whether you are a prospective client exploring our capabilities, an active client engaged in a systems integration project, or a visitor browsing our website, this document explains what happens to the information you share with us.

The developer of this website, GloryJade, operates as a brand and service identity under Kunming RongYuBai Trading Co., Ltd., a legally registered entity in the Peoples Republic of China. Our principal place of business is at Attach 1-PL, No. 136 Dongzhuang, ShangDongCheng, Tuodong Street, Panlong District, Kunming, Yunnan 650000, China. Throughout this policy, the terms we, us, our, and GloryJade refer collectively to the developer and the operating company.

We have structured this policy to be comprehensive yet accessible. Each section addresses a distinct aspect of our data practices, and we encourage you to read it in full. If after reviewing this document you still have questions, our contact details are provided in Section 16.

2. Definitions

To ensure clarity throughout this document, the following terms have these specific meanings:

3. Information We Collect

We collect several categories of information depending on how you interact with us. The scope of collection is proportionate to your engagement and always limited to what is necessary for the stated purposes.

3.1 Information You Provide Directly

When you fill out a contact form on our website, send us an email, call our office, or otherwise initiate communication with GloryJade, you may voluntarily provide the following categories of personal data:

• Identity Data: Your full name, title, and the name of the organisation you represent.
• Contact Data: Your email address, phone number, postal address, and preferred method of communication.
• Professional Data: Your job title, department, industry sector, and the nature of your inquiry or project description.
• Communication Data: The content of your messages, including any files or attachments you choose to share, and records of our correspondence.
• Service Data: Information related to the specific services you are interested in, such as system specifications, architectural requirements, timelines, and budget parameters.

3.2 Information Collected Automatically

When you visit www.gloryjade.lol, certain technical information is collected automatically by our web servers and analytics infrastructure:

• Device and Browser Data: Your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: The pages you visit, the date and time of your visit, the duration spent on each page, scroll depth, click patterns, and the referring website or search query that brought you to our site.
• Log Data: Server access logs that record requests made to our infrastructure, including timestamps, HTTP status codes, and data transfer volumes.
• Cookie Data: Information stored by cookies and similar technologies, as detailed in Section 13 of this policy.

3.3 Information From Third Parties

On occasion, we may receive information about you from third-party sources, including:

• Business intelligence platforms and professional network databases used for legitimate business development purposes.
• Referral partners and existing clients who introduce us to prospective clients within their organisations.
• Publicly available sources such as corporate registries and professional profiles, where relevant to a business engagement.

3.4 Information We Do Not Collect

We do not intentionally collect sensitive personal data (also known as special category data) such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health information, or data concerning a persons sex life or sexual orientation. We also do not collect payment card information directly — any financial transactions, if applicable, are processed through PCI-compliant third-party payment processors.

4. How We Collect Information

GloryJade employs multiple collection methods, each aligned with the nature of the interaction:

• Contact Forms: Our website features an inquiry form that collects the information you choose to provide. Submission is entirely voluntary and requires affirmative action on your part.
• Direct Correspondence: When you email us at info@gloryjade.lol, call our office at +1 (731) 577-3660, or send postal correspondence to our Kunming address, we collect whatever information you include in that communication.
• Server Logs: Our web servers automatically generate log files from each HTTP request, a standard practice across the internet that is essential for security monitoring, performance optimisation, and diagnostic purposes.
• Cookies and Scripts: We use a limited set of cookies and client-side scripts to understand how visitors use our website, as described in Section 13.
• Business Development Activities: In the ordinary course of identifying and pursuing business opportunities, our team may gather professional contact information from publicly available sources or professional networking platforms.
• Client Engagements: During active projects, clients may share system configurations, architecture diagrams, data samples, and other technical artefacts that incidentally contain personal data. We process this data strictly for the purpose of delivering the contracted services.

5. Purpose of Data Collection

Every piece of data we collect serves a specific, legitimate purpose. We do not collect information simply because we can — each data point maps to a defined business need.

5.1 Service Delivery

We process personal data to provide our core services: computer systems design, network engineering, data infrastructure architecture, systems integration, security and compliance consulting, and technical advisory. This includes communicating with you about project scope, timelines, deliverables, and technical requirements.

5.2 Communication

We use contact information to respond to inquiries, send project-related updates, provide technical documentation, issue invoices, and maintain the ordinary course of professional correspondence. We may also send occasional informational communications about our services, subject to your communication preferences.

5.3 Website Operations

Automatically collected technical data enables us to monitor website performance, detect and prevent security threats, analyse traffic patterns, and improve the user experience. This processing is essential for the secure and reliable operation of our online presence.

5.4 Legal Compliance

We may process personal data as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes retaining records for tax, accounting, and regulatory purposes as required by the laws of the Peoples Republic of China and any other jurisdiction in which we operate.

5.5 Business Development

With your consent where required, we may process professional contact information for legitimate business development purposes, including identifying organisations that may benefit from our services and initiating appropriate professional contact.

6. Legal Basis for Processing

Under applicable data protection regulations, including the Personal Information Protection Law of the Peoples Republic of China (PIPL) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union, we rely on the following legal bases for processing personal data:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to informational communications.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms. This includes direct marketing to corporate contacts, fraud prevention, network security, and business analytics.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject, such as tax reporting or responding to lawful requests from public authorities.

7. Data Storage and Retention

7.1 Storage Locations

Personal data collected through our website and services is stored on secure servers located within the Peoples Republic of China. Some data may also be stored on cloud infrastructure provided by reputable third-party service providers with data centres in the United States, the European Union, and the Asia-Pacific region. In all cases, we ensure appropriate safeguards are in place.

7.2 Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention criteria include:

• Inquiry Data: Contact form submissions and initial inquiry correspondence are retained for twenty-four (24) months from the date of last communication, after which they are securely deleted unless a client relationship has been established.
• Client Records: Data related to active and former client relationships is retained for the duration of the engagement plus seven (7) years thereafter, to comply with tax, accounting, and regulatory obligations.
• Server Logs: Web server access logs are retained for ninety (90) days for security and diagnostic purposes, after which they are automatically purged.
• Analytics Data: Aggregated, anonymised usage statistics may be retained indefinitely, as they cannot be used to identify any individual.

7.3 Data Deletion

When personal data reaches the end of its retention period, it is either securely deleted or irreversibly anonymised. Our deletion procedures include secure erasure from primary storage systems, backup archives, and any third-party platforms where the data may have been processed.

8. Data Sharing and Disclosure

GloryJade does not sell, rent, or trade personal data to third parties for their own marketing purposes. We share data only in the following limited circumstances:

8.1 Service Providers

We engage carefully vetted third-party service providers who process data on our behalf and under our instructions. These include:

• Cloud infrastructure and hosting providers
• Email delivery and communication platform providers
• Website analytics services
• Customer relationship management (CRM) platform providers
• Accounting and invoicing platforms

Each service provider is bound by a data processing agreement that requires them to implement appropriate technical and organisational measures, process data only on our documented instructions, and maintain confidentiality.

8.2 Legal Disclosures

We may disclose personal data if required to do so by law, regulation, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

8.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, personal data held by us may be among the assets transferred. You will be notified via email or a prominent notice on our website of any change in ownership or use of your personal data.

8.4 With Your Consent

We may share your personal data for any other purpose with your explicit, prior consent.

9. International Data Transfers

GloryJade operates globally. Our headquarters and primary data processing facilities are in Kunming, Yunnan, China. However, in delivering our services, we may transfer personal data to, and process it in, countries other than the country in which you reside.

When we transfer personal data across international borders, we implement appropriate safeguards in accordance with applicable data protection laws. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules where applicable
• Certifications under recognised data protection frameworks
• Transfers to jurisdictions that have been deemed to provide an adequate level of data protection

You may request details of the specific safeguards applied to the transfer of your personal data by contacting us using the information in Section 16.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

10.1 Right of Access

You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data along with information about the processing activities.

10.2 Right to Rectification

You have the right to request correction of inaccurate personal data we hold about you, and to have incomplete personal data completed.

10.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be subject to legal retention obligations.

10.4 Right to Restriction

You have the right to request restriction of processing in specific circumstances, such as when you contest the accuracy of your data or object to processing.

10.5 Right to Data Portability

Where processing is based on consent or a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

10.6 Right to Object

You have the right to object to processing based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

10.8 Exercising Your Rights

To exercise any of these rights, please contact us at info@gloryjade.lol. We will respond to all legitimate requests within thirty (30) calendar days. We may need to verify your identity before processing your request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal data from children. If we become aware that a child under the age of eighteen has provided us with personal data without verifiable parental consent, we will take immediate steps to delete such information from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@gloryjade.lol so that we can take appropriate action.

Given the professional nature of our services — computer systems design and related technical consulting for businesses — our typical engagement is with corporate entities and adult professionals. We do not market to or target children in any capacity.

12. Data Security Measures

Protecting your personal data is a priority at GloryJade. We implement and maintain a comprehensive set of technical and organisational security measures designed to protect data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

12.1 Technical Measures

• Encryption: All data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS) 1.3. Data at rest on our servers is encrypted using AES-256 encryption.
• Access Controls: We enforce role-based access controls and the principle of least privilege. Access to personal data is restricted to authorised personnel who require it for their specific job functions.
• Authentication: Multi-factor authentication is mandatory for all administrative access to our infrastructure. We use strong password policies and regularly review access credentials.
• Network Security: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection and prevention systems, and continuous network monitoring.
• Vulnerability Management: We conduct regular vulnerability assessments and penetration testing of our systems. Security patches are applied according to a risk-prioritised schedule.

12.2 Organisational Measures

• Training: All GloryJade personnel with access to personal data receive regular data protection and security awareness training.
• Policies: We maintain documented information security and data protection policies that are reviewed and updated at least annually.
• Incident Response: We have a formal data breach response plan. In the event of a data breach involving personal data, we will notify affected individuals and relevant authorities as required by applicable law, without undue delay.
• Third-Party Risk Management: We assess the security posture of all third-party service providers before engagement and periodically throughout the relationship.

13. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. This section explains what cookies are, which ones we use, and how you can manage them.

13.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owners. Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period or until you delete them).

13.2 Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot operate properly without these cookies.
• Analytics Cookies: We use analytics cookies to collect information about how visitors use our website — which pages are visited most often, how long visitors spend on each page, and whether they encounter any errors. This information is aggregated and anonymised.
• Functional Cookies: These cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced, more personalised features.

13.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, delete existing cookies, or notify you when a cookie is set. Please note that disabling essential cookies may affect the functionality of our website.

Browser-specific instructions for managing cookies can be found at the following locations: Google Chrome (Settings / Privacy and Security / Cookies), Mozilla Firefox (Options / Privacy and Security / Cookies and Site Data), Apple Safari (Preferences / Privacy), and Microsoft Edge (Settings / Cookies and Site Permissions).

14. Third-Party Services

Our website and operations rely on several third-party services. While we carefully select our partners, these services have their own privacy policies that govern their handling of data. We encourage you to review the privacy policies of these third-party providers to understand their practices:

14.1 Web Hosting and Infrastructure

Our website and associated infrastructure are hosted on Firebase Hosting, a service provided by Google LLC. Google processes data in accordance with its privacy policy, which can be reviewed at the Google Privacy Center. Firebase Hosting serves our static content and provides SSL/TLS termination for all traffic to www.gloryjade.lol.

14.2 Analytics

We may use web analytics services to understand how visitors interact with our website. These services collect standard internet log information and visitor behaviour patterns. The data collected is aggregated and does not identify any individual visitor.

14.3 Communication Platforms

Email communications are processed through third-party email service providers. These providers are bound by contractual obligations to protect the confidentiality and security of all data passing through their systems.

14.4 External Links

Our website may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make changes, we will revise the Last updated date at the top of this page and post the updated version on our website.

For material changes — those that significantly affect how we collect, use, or share your personal data — we will provide additional notice. This may take the form of a prominent banner on our website, an email notification to clients with whom we have an active relationship, or both, as appropriate to the nature of the change.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

A complete revision history of this policy is maintained internally and is available upon request by contacting us at info@gloryjade.lol.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels. We take all privacy-related inquiries seriously and will respond promptly.

We are committed to resolving any concerns you may have about our handling of your personal data. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.